Submit a helpdesk request

If you are reporting a problem with a particular subject in the LMS, please make sure you include the subject code/ID to help us assist you faster.

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Note : Please only use your University of Melbourne central e-mail/Portal username.
DO NOT use an email alias or department-only username.
(If you are not sure, please check the Account Registration System)

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You will receive notification via email of your Help Desk reference number within 30 minutes of submitting your request.

If you experience any problems when submitting your request, please contact the helpdesk via the telephone support number: Internal - 40888; External - +61 3 834 40888.